1: Purpose

The purpose of this document is to outline the information that Runwell Solutions (“Corporation”) collects, which may be considered personal or private, and how that information is handled.

2: Scope

The procedures in this document apply to all employees, consultants, and authorized agents of the Corporation.  Throughout this document, the word “users” will be used to collectively refer to all such individuals.

3: Introduction

Runwell Solutions, Inc. (“Runwell,” “we,” “our,” or “us”) is committed to protecting the privacy and security of information entrusted to us. This Privacy Policy describes the types of information we may collect and how we use, disclose, and safeguard that information.

This policy applies to information collected through our website and in the course of providing managed IT and related services.

4: Policy

4.1: Information We Collect

4.1.1: We collect only the information necessary to operate our business and deliver our services. This may include:

4.1.1.1: Business Contact Information:  Names, email addresses, phone numbers, and company details of clients, vendors, and business partners

4.1.1.2: Employee Information:  Information required for employment, payroll, and benefits administration

4.1.1.3: Website Usage Information:  Basic technical data such as IP address, browser type, and pages visited (where applicable)

4.2: How We Use Information

4.2.1: We use information for legitimate business purposes, including:

4.2.1.1: Delivering and supporting our managed IT services

4.2.1.2: Communicating with clients, vendors, and partners

4.2.1.3: Managing our business operations

4.2.1.4: Meeting legal, regulatory, or contractual obligations

4.3: Client Data and Service Provider Role

4.3.1: In the course of providing managed IT services, Runwell Solutions may process information on behalf of its clients.  In such cases:

4.3.2: Runwell acts as a service provider and processes data only under the direction and authority of its clients

4.3.3: Clients retain responsibility for determining the appropriate use, handling, and protection of personal information within their systems

4.3.4: Runwell does not use client data for its own purposes except as necessary to deliver contracted services

4.4: Information Sharing and Disclosure

4.4.1: We do not sell or rent personal information.  We may share information in limited circumstances, including:

4.4.2: With trusted third-party service providers (e.g., cloud platforms, payroll processors) necessary to operate our business

4.4.3: To comply with legal obligations or valid legal requests

4.4.4: To protect the rights, property, or safety of Runwell, our clients, or others

4.5: Data Security

4.5.1: Runwell Solutions implements administrative, technical, and physical safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction.

4.6: Data Retention

4.6.1: We retain information only for as long as necessary to fulfill the purposes outlined in this policy, including to meet legal, regulatory, or contractual requirements.

4.7: Your Choices and Rights

4.7.1: Individuals may contact us to:

4.7.2: Request access to business contact information we maintain about them

4.7.3: Request corrections, where appropriate

4.7.4: Requests will be handled in accordance with applicable laws and our role as a service provider.

4.8: Changes to This Policy

4.8.1: We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.

4.9: Contact Information

4.9.1: If you have any questions about this Privacy Policy, please contact:
Runwell Solutions, Inc.
575 Van Reed Road
Wyomissing, PA 19610
outreach@runwellsolutions.com
610-376-7773